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Email Us →Frequently Asked Questions
Quick answers to common questions.
Does Vocalio work offline?
Yes — completely. Vocalio uses Apple's on-device Speech framework and CoreML for all processing. No internet connection is required at any point. You can use it on a plane, in a remote cabin, or anywhere with no signal.
Where are my journal entries stored?
All entries are stored locally on your device using Core Data. They never leave your phone unless you personally export them as a PDF or enable iCloud Backup in your device settings.
We have no servers and no database — your data is yours alone.
How do I cancel my Pro subscription?
Subscriptions are managed by Apple, not Vocalio. To cancel:
Open Settings
Tap the Settings app on your iPhone.
Tap your name
At the top of Settings, tap your Apple ID name.
Subscriptions
Tap "Subscriptions" and find Vocalio.
Cancel
Tap "Cancel Subscription." Your Pro access continues until the end of the billing period.
I deleted the app — are my entries gone?
If you had iCloud Backup enabled, your entries may be restorable by reinstalling the app and restoring from your iCloud backup via iOS Settings → General → Transfer or Reset iPhone → Reset → Restore from iCloud Backup.
If you did not have iCloud Backup enabled, entries are stored only on the device and cannot be recovered after deletion. We recommend using the PDF export feature to archive important entries before deleting the app.
Why does the app ask for microphone permission?
Microphone access is required to record your voice for journaling. Without it, voice recording cannot work.
Vocalio only accesses the microphone when you actively tap the record button. The app does not record in the background. You can verify this via iOS Settings → Privacy & Security → Microphone.
How does the AI coaching work?
After you finish a journal entry, Vocalio uses an on-device CoreML model to analyse the sentiment and themes in your transcribed text. It then selects or generates a coaching reflection — a question or observation designed to deepen your self-awareness.
This all happens on your device in under a second. No text is sent anywhere.
Can I restore my Pro purchase on a new device?
Yes. Open Vocalio on your new device, go to Settings inside the app, and tap "Restore Purchases." As long as you're signed in with the same Apple ID you used to purchase, your Pro subscription will be restored at no extra charge.
What languages does voice transcription support?
Vocalio uses Apple's Speech framework, which supports the languages available on your device. Go to iOS Settings → General → Language & Region to add languages. The app will automatically use your device's default language for transcription.
I found a bug. How do I report it?
Please email us at siditude28@gmail.com with the subject line "Bug Report." Include your iPhone model, iOS version, and Vocalio app version (found in Settings → About). Screenshots or screen recordings are very helpful.
We aim to fix reported bugs in the next app update.